ConVEx Tempe Presentations

The ConVEx Tempe program offers career-empowering knowledge, practical solutions, best practices, and the best networking in the industry.
The 3-day program includes 72 presentations in 13 topics, 12 Candid Conversations, and 12 Test Kitchen sessions.
Simply click on any session’s title for complete details.

COLLABORATION

Achieving Greatness Through Multi-Directional Collaboration
Pat Burrows, Rocket Software

Reveal Your Value by Building Partnerships
Miriana Nedeva, VMware

Collaborative Review and Approval Workflows
Dipo Ajose-Coker, Componize Software

TAXONOMY / SEMANTIC WEB

Towards Social and Semantic Technical Documentation
Fabrice Lacroix, Antidot Fluid Topics

The Semantic Content Hub
Andreas Blumauer, Semantic Web Company Inc.

Automatically Categorize and Tag Content
Florian Bauer, Semantic Web Company Inc.

RICH MEDIA

How to Scale Video, Like Print and PDF?
Wouter Maagdenberg, TXTOmedia

Time to Upgrade: Making documentation website accessible for all
Sowmya Jayakirthi & Usha Rani, VMware

Rich Media, Delivering the Right Amount
Vaijayanti Nerkar, BMC Software

MANAGEMENT PRINCIPLES

Change Management: Lessons from the Herd
Regina Lynn Preciado, Content Rules, Inc.

Great Resignation: Keeping your team successful
Vlad Khanin, NextGen Healthcare

Seiketsu in the Content Development
Anu Singh, Fiserv

Right Track to DITA Long-Term Success
Brian Trombley, Ariza Content Solutions
and Sabine Ocker, Omnicell

QUALITY

Mind the Gap!
Michael Mannhardt & Torsten Machert, Congree Language Technologies Inc.

Content Efficacy: Quality begins upstream
Sarah Leritz-Higgins, Siemens Industry Software

Content as an Asset in the Enterprise
Shane Cumming, Acrolinx

Documentation Quality and the F-Word
Yoel Strimling, CEVA, Inc.

INNOVATION

Are You Ready for Content-as-a-Service?
Sarah O’Keefe, Scriptorium

Content Evolution: Past, present, and future
Tom Comerford, Supratext

Innovative Documentation
Rik Page, Bluestream

The World of Dynamic Content
Anu Singh, Fiserv

FILE MANAGEMENT

Lessons from the Git Trenches
Eliot Kimber & Tony Morales, ServiceNow

Git for Continuous Delivery…Really?
Leigh White, IXIASOFT

OTHER RESOURCES

Beat the Dreaded Applicant Tracking System
Jack Molisani, ProSpring Technical Staffing

Managing a DITA User Group
Robert Johnson, Intuitive Surgical

PERSONALIZATION

Personalize your Product Answers
Amy Bowman, Zoomin Software

Personalized Content: Steps to success
Gretyl Kinsey, Scriptorium

Curated Tools for Enterprise Content Personalisation
Fatema Adnan Zaveri & Venkata Subbaraju, VMware

Personalizing Content via Semantic AI
Pamela Noreault, RWS, Inc.

USE CASES

HERE BE DRAGONS: A Customer’s Journey
Randee Napp, Almon, Inc.

Defining cCMS Requirements
Roberta Werner & Sarah Rowe, Hillrom

The Benefits of DITA in Manufacturing
Clara Allan, Dematic

Microcontent Architecture in Action NCCI
Rob Hanna & Josh Anderson, Precision Content

Juggling Plates and Not Spinning Plates
Frank Miller, Ryffine and Pat Burrows, Rocket Software

Boiling the Ocean
Phyllis Sharon & Margot Miksis, Rocket Software

USER FOCUS

NOW is the Time to Empathize!
Mugdha Bapat, Rocket Software

Unconscious Bias Creep in Technical Writing
Anita Chaudhari, VMware India

Designing for Performance
William Finn, Fiserv

Intersection Between Customer Loyalty & Experience
Cheryl James, CL James Consulting

Mind the Gap: Put content back on track
Laura Novich, Zoomin Software

Bringing Users’ Mental Models to Life
Julie Phaviseth & Kristine Chang, ServiceNow

Winning with User Centered Experiences
Jarod Sickler, Heretto

Obsessing Over the Content Experience
Jill Wallace, Mastercard

WRITING/CONTENT STRATEGY

Writing Microcontent for Omnichannel
Peihong Zhu & Kathryn Torriano, Precision Content

Structured Content is Like Your Closet
Val Swisher, Content Rules

Minimalism with Miffy
Mugdha Bapat, Rocket Software

Can Technical Communication use Advertising Concepts?
Nibu Thomas, Whatfix

Decoding IA for Mystified Stakeholders
Edwina Lui, College Board & Amber Swope, DITA Strategies

Training Technical Writers
Berry Braster, Etteplan

Documentation Experience: Sum of its parts
Swapnil Ogale, Redocly

Informed Content & Data Driven Strategy
Steve Moldenhauer, Zoomin Software

DITA

From MS Word to Really Useful DITA
Helen St Denis, Stilo

Refactoring DITA Links at Scale
Scott Hudson & Eliot Kimber, ServiceNow

Let’s Talk About DITA Maps
Liz Fraley, Single-Sourcing Solutions

Rebranding with DITA and Super Bookmaps
Michael McGinnis, Tridium

DITA-OT: Time to break things again
Robert Anderson, Oracle

Content Reuse: A rhetorical approach
Laura Powers, Typefi

Untangling the Spaghetti: Successful reuse strategies
Joseph Russo, Intuitive Surgical

A Cautionary Tale of DITA Specializations
Heather Eisenbraun, NI

Integrating Markdown into a DITA Workflow
Mark Giffin, Mark Giffin Consulting

TECHNOLOGY TEST KITCHEN
MONDAY

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TUESDAY

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WEDNESDAY

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