Lessons Learned from My Corporate Gig as a Content Strategist

My team at Oracle reworked our DITA content so that we could collaboratively deliver to an intranet – instead of to individually authored PDFs – all while the product and audience were evolving. Learn what went well and not so well from my perspective as content strategist on this journey:
– Helping experienced content developers understand new “cloud” audiences
– Developing and adjusting “unsiloed” content plans
– Keeping up with in-flight product changes (in an Agile work environment)

What can the audience expect to learn?

The audience will walk away with some tips and tricks for making an “unsiloing” content project go smoothly, as well as some ideas of what to avoid and what to pay special attention to. Throughout the presentation, I will provide examples and analysis.

Meet the presenter

Debra Kahn, formerly a Content Strategist for Oracle, is a content solutions leader and professional writer and editor. The CEO and primary consultant at DK Consulting of Colorado, Debra holds an MA in English and many professional certifications. Her curriculum vita includes teaching technical writing courses at the University of Northern Colorado and the University of Denver.

During her career, Debra has published a variety of content — from technical journal articles, to product manuals, to online content. She has also been the recipient of technical writing awards from the Rocky Mountain Chapter of the Society for Technical Communication (STC). Her proudest achievements have come from helping teams realize effective content through well-grounded strategy and planning and efficient implementation.

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