2022 Participating Vendors
The following companies are participating in ConVEx-Tempe.
We encourage you to learn what they do and visit with them in the Community Hall and the Technology Test Kitchen.
Acrolinx is a company where science, technology, and language unite. It all started with world-leading experts in natural language processing who set out to solve tough content challenges for large organizations.
We solved those challenges by creating an AI-powered software platform that improves the quality and effectiveness of enterprise content.
Adobe’s Technical Communication group delivers best-in-class tools, systems and services that help businesses streamline content workflows end-to-end. With our cutting-edge solutions, teams can effortlessly collaborate on the creation of ground-breaking content, manage and reuse assets efficiently, and seamlessly publish it across multiple channels and devices. Published content can be tailored to audiences, increasing relevance and consumption. All this, and more, while offering the highest return on investment.
Adobe’s enterprise-class DITA CCMS – XML Documentation Add-on for Adobe Experience Manager is built to dynamically deliver DITA content directly to Experience Manager, thereby offering highly interactive and personalized experiences to end-users. Users can effectively manage all critical aspects of your enterprise content workflow such as authoring, web-based review and collaboration, translation, project management, digital asset management, reporting, and multichannel publishing. Organizations can benefit from a unified content strategy by bringing marketing and technical content to the same platform, making it easier to deliver a consistent user experience pre and post-purchase.
Ariza specializes in all aspects of Content Management providing end to end solutions for Associations, Scholarly Publishers, IMT organizations (Industrial, Manufacturing and Technology) or any organization looking to optimize their content process.
XDocs DITA CCMS is the leading single vendor solution for companies who want to improve and enhance their information workflow. A standards compliant single-sourcing solution XDocs enables everyone within the organization to create, manage, store and intelligently publish large volumes of both XML and non-XML content.
XDocs has powerful metadata management, flexible workflow and advanced localization control. Bluestream’s own delivery platform enables the instant delivery of content to any platform/device. As a result, XDocs is the leading ‘single vendor’ solution for organizations looking to improve and enhance their information workflow.
Unrivalled functionality and open APIs enables XDocs to solve any technical content challenge. As a result, teams of authors create powerful user-focused content and deliver it to every device and platform. Also, XDocs CCMS is ‘Parts Aware’ and links to ERP and PLM systems. This enables the creation of Bills of Material and Illustrated Parts Catalogues for multichannel delivery.
Componize is a DITA content management system that optimizes the authoring, management and publishing of high-volume product information. Used by thousands of technical writers and content contributors across Europe, North America and Asia, Componize has a proven track record in the automobile, software, high-tech, medical, education and publishing industries. Today, Componize is optimizing content strategy on an enterprise scale for SAP, Toyota, Kaplan and Merck, among others.
Congree helps writers create great, consistent and compelling content. Our linguistic intelligence software provides writing guidance and feedback according to your company’s unique style, branding and terminology guidelines.
In addition, our Authoring Memory alerts you to opportunities to reuse existing content instead of creating new, similar content. As you write, our software shows you similar sentences that have already been written, reviewed and translated.
This saves time for your writers and can significantly reduce your translation costs.
Congree seamlessly integrates in your authoring tool and works within the most popular editors on the market, so there’s no need to switch your writers to a new environment.
At Content Rules, we combine content strategy, optimization, and development to maximize the effectiveness of your content and meet your business needs. We work with companies to develop and implement content strategies for structured authoring, content reuse, and multi-channel publishing. Our designs are informed by decades of experience making content easy to write, easy to read, easy to find, and cost-effective to translate.
Data Conversion Laboratory (DCL) is an industry leader, helping organizations maximize the value of their content assets through digitization and semantic enrichment. DCL are experts in converting content to XML, DITA, S1000D, and other structured formats. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses organize, structure, and process content for modern technologies and platforms.
DCL’s Harmonizer software identifies reusable and duplicate content in large collections. Once identified, DCL uses sophisticated automated technology to transform content sets to DITA or any structured markup your organization requires.
DITA Strategies works collaboratively with you to help develop your information architecture and create the best possible content solution for your business. Our DITA Specialists will mentor your team and maintain support throughout the implementation process to create an information architecture that will evolve with your business.
With over 3800 specialists and 80+ offices worldwide, we are rapidly growing and developing expert company specializing in software and embedded solutions, engineering solutions, and technical documentation solutions who are working towards positive change. We believe that solving tomorrow’s challenges will require a different, more structured, and focused approach. We want to let you concentrate on your core business. Based on our insights in varied industry sectors, we provide innovative solutions in all of our service areas. Our specialists provide unique engineering expertise and service products covering the entire product life cycle.
One of our solutions includes HyperSTE, a content quality checker that helps elevate the customer experience through clear and concise content, while resulting in more efficiency and cost savings.
Fluid Topics turns your technical content into engaging user experiences.
User guides, reference manuals, installation and maintenance manuals and knowledge bases aren’t merely product documentation – they are also tools for winning business, fostering product adoption, and boosting operational efficiency.
Fluid Topics is the leading Content Delivery Platform for technical documentation. It collects content from existing sources, transforms it into actionable information, and makes it accessible to users, applications and processes.
Our solution is powered by 20 years of advanced research in semantic search and content enrichment, and by a team of professionals deeply involved in establishing and sharing the next best practices of the information industry.
Unlock your content and power your business with Fluid Topics.
Visit www.fluidtopics.com
TransPerfect’s GlobalLink CCMS solutions provide the world’s best digital foundations for helping companies deliver superior customer experiences with personalized content at scale. Procter & Gamble, Xylem, Merck, Kohler, Fidelity Investment Services, GE Healthcare, Lexmark, Schlumberger, and many more Forbes Global 2000 organizations rely on the Astoria CCMS and Vasont CCMS to increase returns on their marketing investments by a factor of five or more, thereby anchoring digital transformations across global markets. GlobalLink CCMS solutions extend to web-based portals and to mobile-device apps, forming a content supply chain that includes authoring, content management, translation management, and rendering systems, fully integrated and delivered on public or private clouds. GlobalLink CCMS solutions have received numerous awards, including several appearances on the EContent 100 list of “best and brightest digital content companies.” For more information, visit www.GlobalLinkCCMS.com.
The Heretto content operations platform for knowledge management is a SaaS-based solution used by many of the world’s top brands. Heretto increases customer satisfaction, efficiency and time-to-market by providing organizations with a powerful content platform to create, control, and deploy knowledge, product, and reference content to any audience at any time. Content can be authored, updated, reused, translated, and published to web, PDF, chatbots, and internet applications in an intuitive workflow. Teams can collaborate on a single document simultaneously to minimize the cost of content and increase quality and consistency from anywhere in the world. Clients include many of the world’s top companies across industries such as high-technology, manufacturing, financial services, insurance, and medical devices. Heretto is a global company headquartered in Rochester, New York.
Founded in 1998, IXIASOFT is a trusted global leader in the XML content management software industry. Its signature product, IXIASOFT CCMS, is an award-winning, end-to-end component content management solution (CCMS) used to create, manage, and deliver DITA structured technical documentation. IXIASOFT CCMS has been deployed by industry leaders like Abbott, ARM, Ericsson, Komatsu, Mastercard, Qualcomm, SAP®, and Toyota.
The CCMS is effective in decreasing localization costs, improving collaboration between SMEs and reviewers, and producing coherent, personalized technical content to customers. Our solution is accessed by thousands of users in a variety of vertical markets, including software, semiconductors, and medical device manufacturing. IXIASOFT CCMS is one of the only 100% DITA-compliant CCMSs among the market’s leading platforms.
JANA is a leading technical documentation services company with more than 40 years of experience in providing best-in-class technical data authoring and management services. Our service and software solutions are employed by many of the nation’s leading high-tech companies and the U.S. Department of Defense. JANA’s foundation is the belief that the basic requirements for a successful data management strategy – reliable, scalable services supported by well-established, repeatable processes – do not change. JANA’s clients will always be able to rely on the quality of our people and the quality of our processes to provide… The right solutions, right now.
Mekon is dedicated to improving the way you create, manage and deliver content, in turn maximising your customer experience. Our team of consultants and developers have the insight and experience to offer strategic guidance and training, but also the technical capabilities to deliver the solution you need.
Our coaching and collaborative approach has been refined through 25 years in business, incorporating established project management methodology, risk management and ROI-led planning. This holistic methodology empowers companies of all sizes and sectors to benefit from their strategic asset, turning content into information.
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- Decades of expertise in publishing technologies: XML, DITA and S1000D
- Consulting and coaching clients in component content management, workflow analysis,information architecture and taxonomy
- Cross-industry experience: bringing ideas together from multiple industries and disciplines
- Track record of technical excellence paired with a collaborative and realistic approach.
Syncro Soft provides a comprehensive suite of XML authoring, developing, publishing, and collaboration tools. The products are designed to accommodate a large variety of users, ranging from non-technical users to XML experts, and integrate all the major XML-based technologies, with a special focus on DITA. Available on Windows, Mac OS X, Linux, Solaris, etc. and as desktop applications, Eclipse plugins, or browser-based tools.
The Oxygen product suite includes Oxygen XML Author for user-friendly visual XML authoring, Oxygen XML Web Author for in-browser editing and reviewing, the easy-to-use and flexible Oxygen Content Fusion collaboration platform, Oxygen PDF Chemistry for obtaining PDF using CSS styles, Oxygen WebHelp for responsive HTML5, Oxygen Feedback flexible commenting platform, Oxygen Publishing Engine and Oxygen Scripting for automating publishing, validation, and other tasks. Customizing XML applications can be done with Oxygen XML Developer and Oxygen XML Editor, provides an all-in-one comprehensive XML authoring, publishing, and development tool.
Businesses across nearly every industry are increasingly reliant on well-functioning data and knowledge management to not only keep their operations running smoothly, but to stand out from the crowd. We know that maintaining and efficiently organizing data and content is challenging because much of the information organizations deal with is unstructured – in other words, easy for a human to understand but difficult for a machine to read.
Industry experts predict that by 2025, 80% of the data produced will be unstructured – a trend that is sure to grow over time. So generating knowledge from data is a challenging task, but essential to always learn and make informed decisions. Doing this manually is not feasible as it would cost too much time and resources. Therefore, with PoolParty Semantic Suite you can automate many steps of data analysis, text mining and knowledge discovery. With our software, you create networked 360-degree views of your business objects, making the most of all your data.
PoolParty Semantic Suite provides the necessary tools and algorithms to transform your existing data and content into powerful knowledge systems by combining artificial and human intelligence.
Precision Content is a full-service content shop centered on the belief that how you write matters. Our extensive experience with best-of-breed CCMS technologies and best practices has shown that success or failure of any content management initiative is dependent on the viability of the content itself. Since 2013, we have been helping businesses transform their content, processes, and technology to greatly improve author efficiency and enable advanced publishing and distribution capabilities. Our highly skilled team of content strategists, information architects, technical writers, and developers, are ready to partner with you to construct scalable, standards-based solutions for improved agility, accessibility, and omnichannel delivery. Let us show you how to prepare your content to meet the demands and opportunities of emerging technologies and consumer expectations. Book a meet & greet to speak with one of our experts today.
ProSpring specializes in engineering and content professionals (content strategists, technical writers, content engineers, etc.). Our mission: to match highly-qualified candidates with innovative organizations so both are happy with the result.
Content Professionals: staff and contract technical writers, content strategists, content engineers, instructional designers, courseware developers, technical trainers, eLearning specialists, and other communication professionals.
Programmers and Engineers: hardware engineers, network engineers, software engineers, database administrators, and other engineering professionals.
Program and Project Managers: PMI-certified PMP project managers, program managers, federal contract managers, and other management professionals.
Call 866-302-5774 x201 or email us and an experienced recruiter will help you with your contract or perm candidate search.
RWS is the global leader in content management and translation technology and services. 90 of the top 100 global companies work with RWS. Tridion Docs provides streamlined end-to-end component content management. It includes easy web-based authoring, reviewing, versioning, translation, and publication management, underpinned by the DITA XML standard. As a true collaborative environment with a familiar Microsoft Word-style interface, subject matter experts (SMEs) in your organization can contribute their knowledge.
Authors and reviewers can work simultaneously in the same document providing comments to each other, tracking and merging changes. Tridion Docs supports global enterprise use cases including single sourcing, product documentation, learning and training, policies and procedures, and efficient translations with delivery to multiple end points such as documents, PDFs, knowledge portals, Intranet, customer facing websites, apps, chatbots, and IoT devices.
Scriptorium delivers content solutions for companies to ensure scalability, globalization, and efficient content operations.
Your content should support your business goals. But without a strategic approach, product content may be a liability rather than an asset. With our comprehensive approach, we attack these problems from all directions. The results are reduced costs, shortened development cycles, and higher quality information.
Scriptorium optimizes content operations for global companies:
• Content strategy is the bedrock—a plan that connects the content lifecycle to business outcomes, such as improved customer experience and shorter time to market.
• Localization strategy extends the content strategy into additional languages and markets.
• Content operations takes the content strategy framework from plan to reality.
Stilo provides exceptional tools to help organizations implement structured content solutions using XML. Our tools help automate the conversion of content to XML and build XML content processing components integral to enterprise-level publishing solutions.
Products include OmniMark, a specialist programming language for developing high-performance XML/SGML content processing applications; Migrate, a unique cloud service that enables technical authoring teams to automate the conversion of their content to DITA and custom XML, and OptimizeR, a content optimization tool that enables users to automatically identify reuse potential across their DITA content and publish more consistent content, faster.
Tahzoo is a digital transformation agency, committed to simplifying the customer experience. Our team provides strategic consulting, experience design, systems integration, & operational optimization for a fully integrated solution at any point in the digital journey. Working closely with our clients, we resolve the challenges presented by modernizing their software and technology investments. Our proven methodologies and techniques have brought success to the most recognizable Global 1000 companies.
The Video Automation Company: TXTOmedia delivers technology to automatically create and localize training, instruction, and how-to videos at scale, to speed up time-to-market, improve customer and employee experience while decreasing cost and carbon footprint.
Publish any content to any format. Faster.
In our information-driven world, publishing processes are being pushed to the limit. How do you get your content to your customers faster and more cost-effectively, without compromising on quality? How do you easily bridge the gap between current and emerging formats for print, web, and mobile?
This is how. Introducing Typefi—the world’s only single-source publishing platform that fully integrates print, online and mobile production in a seamless end-to-end automated workflow.
Zoomin empowers customers to intuitively self-serve the answers they need to continue using your products to their greatest potential.
Zoomin continuously ingests evolving product information from all siloed sources and delivers the most relevant, personalized product answers to each user, wherever they need it, within an intuitive, self-service experience. This radically improved content experience deepens product usage, prevents frustration-driven churn and reduces burden on support. Zoomin’s actionable analytics offer data-driven insights into user behavior that guide decision-making across your enterprise, customer service, lower support costs, and gain actionable insights that help drive more business.
Overview
For over 35 years, Comtech Services has helped our clients design, create, and publish information products that meet their users’ needs. We offer a combination of training and consulting services to help you define and implement the infrastructure needed to meet the expectations of both your leadership and your users. At every point in the information development life cycle, we offer expert advice and guidance to help you improve your processes, get to know your audience, fine-tune your content, and use the latest standards and technologies. From process maturity assessments to information models to stylesheets, you’ll find the support and training you need from our knowledgeable consulting team.
Comtech also manages the Center for Information-Development Management (CIDM), a member organization that facilitates sharing information about current trends, best practices, and development within the industry. We provide networking opportunities, host conferences and events (like ConVEx), lead roundtable discussions, and publish newsletters.
Needs Met, Strengths, or Differentiators
- We work with hundreds of organizations from various industries and authoring environments; whether it’s DITA or not, we help our clients improve their content, taxonomy, and processes.
- Our consultants conduct regular public and custom in-house workshops that expose them to a wide variety of companies, each having unique environments, challenges, and content strategies.
- As premier providers on minimalism and DITA training, we share our knowledge with hundreds of people a year – educating ~5000 in our 35-year history.
- Through CIDM, we gain unique insights into industry trends by running events and conferences, conducting annual surveys, and hosting monthly roundtable discussions.
- Being vendor agnostic, we provide non-bias support to our clients looking to adopt new tools or change platforms.
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Sam Thomas, Consultant, [email protected]
- Lisa Lambert, ConVEx Event Coordinator, [email protected]
- Trish Grindereng, CIDM Liaison, [email protected]
Overview
The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support. Comtech Services manages CIDM.
CIDM is an organization dedicated to helping advance the profession of information development worldwide. Through CIDM, information professionals can communicate with each other regularly and learn about each other’s successes, problems, and innovations.
Membership benefits include:
- Management round table discussions
- Conference passes and discounts
- Workshop discounts
- Members-only Slack workspace
- Subscription to the Best Practices newsletter
- Access to information development advise
Needs Met, Strengths, or Differentiators
- CIDM is the only member organization focused on both management and technical issues associated with information-development.
- Our member diversity is amazing! We have teams with less than five members to teams with almost two hundred — teams using DITA and team who do not — teams writing about medical devices, medical software, networking components, semiconductors, industrial equipment, consumer products, financial software, financial policies, software-as-a-service and much more.
- CIDM is an essential forum for staying connected to industry leaders and peers in other organizations and provides vital information that helps you to stay on top of best practices and trends.
- CIDM enables knowledge-sharing and professional collaboration that spans all aspects of technical communication, from writing and development processes to user experience, change management, performance, academic research, and fostering innovation across a global workforce.
A sampling of Members
- Dell EMC
- John Deere
- Master Card
- Sony Playstation
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Lisa Lambert, ConVEx Event Coordinator, [email protected]
- Lovonya Thomas, Workshop & Events Coordinator: [email protected]
- Kathy Madison, CIDM Member Liaison and Consultant: [email protected]
- Kristi Bullard, Business Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What topics covered in the monthly managers’ roundtable sessions?
- Tell me about your fall Best Practices conference and how does it differ from ConVEx?
- Why should I join CIDM? Is there an ROI I can show my management to justify the membership?
- Are there membership levels based on the size of my organization?
- What’s the difference between CIDM and Comtech Services?
Promos & Raffles
- TBD
Interesting Trivia
- Dawn has a collection of over 3000 Christmas ornaments and has visited every Disney park in the world.
- Brianna earned a Master’s Degree in Interior Architecture & Product Design without getting an undergraduate degree.
- Lisa is a woodworker (creating small furniture and home décor items) and a licensed manicurist.
- Lovonya enjoys cooking. Her specialty is seafood, i.e., crabcakes, seafood pasta, honey lemon salmon. Friends and family also really enjoy Lovonya’s Lasagna and Chili. Lovonya’s maternal great-grandparents are Bermudian, so she has visited has Bermuda 4 times for family reunions and vacation.
- Kathy started her career as a computer programmer working on Marine One’s navigational software. She’s been at Johnson Space Center for a NASA shuttle launch and Kennedy Space Center for a shuttle landing.
- Kristi has been at Comtech the longest, currently at 31 years. She is a 2nd generation Norwegian, has traveled to all 50 states and has a twin brother. Her favorite pastime is boating and reading.
General Info
- Website: www.InfoManagementCenter.com
- Twitter: @Center4infoDev
- LinkedIn: CIDM Group and DITA Awareness Group
If you are interested in Exhibiting at this event or others, please visit our Vendor Information page
If you are interested in Sponsorship opportunities at ConVEx Tempe, please visit our Sponsors Information page