2021 Exhibitors
The following companies are exhibiting at ConVEx. We encourage you to learn what they do and visit their Virtual Booths once they go live.
Adobe’s Technical Communication group delivers best-in-class tools, systems and services that help businesses streamline content workflows end-to-end. With our cutting-edge solutions, teams can effortlessly collaborate on the creation of ground-breaking content, manage and reuse assets efficiently, and seamlessly publish it across multiple channels and devices. Published content can be tailored to audiences, increasing relevance and consumption. All this, and more, while offering the highest return on investment.
Adobe’s enterprise-class DITA CCMS – XML Documentation Add-on for Adobe Experience Manager is built to dynamically deliver DITA content directly to Experience Manager, thereby offering highly interactive and personalized experiences to end-users. Users can effectively manage all critical aspects of your enterprise content workflow such as authoring, web-based review and collaboration, translation, project management, digital asset management, reporting, and multichannel publishing. Organizations can benefit from a unified content strategy by bringing marketing and technical content to the same platform, making it easier to deliver a consistent user experience pre and post-purchase.
Overview
XDocs DITA CCMS is the leading single vendor solution for companies who want to improve and enhance their information workflow. A standards compliant single-sourcing solution XDocs enables everyone within the organization to create, manage, store and intelligently publish large volumes of both XML and non-XML content.
XDocs has powerful metadata management, flexible workflow and advanced localization control. Bluestream’s own delivery platform enables the instant delivery of content to any platform/device. As a result, XDocs is the leading ‘single vendor’ solution for organizations looking to improve and enhance their information workflow.
Unrivalled functionality and open APIs enables XDocs to solve any technical content challenge. As a result, teams of authors create powerful user-focused content and deliver it to every device and platform. Also, XDocs CCMS is ‘Parts Aware’ and links to ERP and PLM systems. This enables the creation of Bills of Material and Illustrated Parts Catalogues for multichannel delivery.
Needs Met, Strengths, or Differentiators
- Flexible DITA CCMS
- Advanced metadata management including support for OWL
- Advanced support for manufacturing companies
- Single vendor solution including Bluestream’s own delivery platform
- Full support for non XML content
A sampling of Customers
- CollegeBoard
- Shimano
- GE Healthcare
Representatives attending ConVEx
- Rik Page EMEA Sales & Marketing Director [email protected]
- Nenad Furtula VP Sales & Marketing & co-founder [email protected]
- Jim Tivy CTO & co-founder [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- We are a manufacturing company – how can you help?
- How flexible is your delivery platform and what makes it better than the alternatives?
- Why should I care about metadata?
Interesting Trivia
- Jim Tivy likes to canoe in the wilderness.
- Rik Page is a bushcraft instructor
- Nenad Furtula once worked on the PPGA Tour
General Info
- Website: www.bluestream.com
- Twitter: @xdocs_ccms
- LinkedIn: https://www.linkedin.com/company/5326802
Overview
Congree helps writers create great, consistent and compelling content. Our linguistic intelligence software provides writing guidance and feedback according to your company’s unique style, branding and terminology guidelines.
In addition, our Authoring Memory alerts you to opportunities to reuse existing content instead of creating new, similar content. As you write, our software shows you similar sentences that have already been written, reviewed and translated.
This saves time for your writers and can significantly reduce your translation costs.
Congree seamlessly integrates in your authoring tool and works within the most popular editors on the market, so there’s no need to switch your writers to a new environment.
Needs Met, Strengths, or Differentiators
- Congree Language Check is based on linguistic algorithms and allows to optimize not only spelling and grammar, but also terminology and style. Our style check covers not only specifications like STE, but also makes it possible to configure your own Tone of Voice guidelines and assists you in applying the according rules.
- Congree’s Authoring Memory helps you reuse sentences – thus, you save a lot of time and money.
- Our terminology component brings terminology research directly to your text editor – say goodbye to terminology research in additional programs. Terminology extraction is also possible!
- Our software features a broad variety of Language Check Reporting functions.
- Need some expertise and support with terminology clean-up or similar things? We also offer services based on our linguistic tools and year-long experience.
A sampling of Customers
- Bosch
- Miele
- Schindler
Representatives attending ConVEx
- Michael Mannhardt, Director Global Business Development at Congree and President & CEO of Congree Language Technologies Inc., [email protected]
- Torsten Machert, Senior Consultant, [email protected]m
Interesting Trivia
- In his spare time, Michael is a passionate bass player and musician and can often be seen on stage with a number of bands and music projects.
- Torsten Machert is a passionate photographer. He loves timelapse and hyperlapse photography.
General Info
- Website: www.congree.com
- Twitter: @CongreeSoftware
- LinkedIn: https://www.linkedin.com/company/congree-language-technologies-gmbh
Company Overview
Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses structure data and content for modern technologies and platforms. With expertise across many industries, DCL uses advanced technology and US-based project management teams to solve complex conversion challenges and is a recognized leader in XML, DITA, and S1000D conversions.
DCL’s Harmonizer software identifies reusable and duplicate content across large data collections. Once identified, DCL uses sophisticated automated technology to transform content sets to DITA or any structured markup an organization requires.
Established in 1981, DCL distinguishes itself by continually leading the charge in conversion and extraction technology, creating the advanced techniques that improve accuracy while reducing costs. Members of the DCL team have extensive experience in all facets of software development, image processing, quality control management, and process management.
DCL Services and Solutions:
- Harmonizer – Harmonizer is DCL’s software application that analyzes document collections using natural language processing (NLP) to identify redundant content in the collection. Harmonizer helps organizations move to a topic-based authoring workflow, implement DITA, and manage content reuse across large document collections.
- QA Validation – DCL provides independent review of previously converted content. The DCL QA Platform runs content against both Harmonizerand then a customized and configured quality check process. These automated checks ensure conversion quality and verify that specs and best practices have been followed.
- Complex Content Conversion – DCL specializes in large conversion and digitization projects with complex content structure requirements.
- DCLData Harvester – A service that provides automated website scraping configured to your business needs with customized XML feeds back to your organization.
- Outstanding Customer Service– DCL is best known for its excellent customer service and deep knowledge of content structures, technology, and project management. With a 7 out of 5 rating from Trustpilot, DCL delivers outstanding data and content transformation services.
A sampling of Customers
- Texas Instruments
- Johnson Controls
- GE Healthcare
Representatives attending ConVEx
- David Turner, Consultant Publishing Automation, Digital Transformation, and Content Technologies, [email protected]
- Marianne Calilhanna, VP of Marketing, [email protected]
- Christopher Hill, Technical Project Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What can Harmonizer do for my company?
- What benefits can I expect from converting content to DITA?
- How can I justify DITA conversion costs to my boss?
Promos & Raffles
- Raffle: noise-cancelling headphones
- Raffle: babka
- Online social session: Mad Libs!
Interesting Trivia
- DCL consultant David Turner used a snow shovel for the first time (and what he hopes is the LAST time) in 2021.
- The “D” in “DITA” stands for Darwin, as in Charles Darwin, based on its principles of specialization and inheritance. This is a rough analogy to Charles Darwin’s concept of evolutionary adaptation.
- David Turner played bass in a popular Dallas-area cover band for a number of years where he also was responsible for any rapping a song might require. Look out, Eminem!
- DCL was founded the same year as microwave popcorn and the IBM PC. There were only 3 major networks on television, but they brought us Hill Street Blues, Dynasty, Cagney & Lacey, Entertainment Tonight, and The Smurfs for the first time.
- The movie Kill Bill: Volume 2 was released in theaters the same month as the OASIS DITA Technical Committee was formed.
General Info
- Website: https://www.dataconversionlaboratory.com/
- Twitter: @dclaboratory / https://twitter.com/dclaboratory
- LinkedIn: https://www.linkedin.com/company/dclab/
Company Overview
easyDITA is a DITA standards-based Component Content Management System (CCMS) that turns your content into flexible, actionable, and manageable data. By structuring content like data, you open up a host of ways to leverage that content across your organization, including documentation, customer support, marketing, human resource, regulatory compliance, and more. easyDITA is a platform designed to facilitate every step of that process. We believe that our solution can improve the ways you leverage the value of your information.
easyDITA is the world’s only DITA CMS with a fully collaborative XML editor, providing everything you need to create, manage, review, and publish all of your content to any channel, in any language, for any audience.
Needs Met, Strengths, or Differentiators
- Real-time Collaboration
- Single Source (Component Content Management System)
- Omni-channel publishing
- Robust API’s for integrations
- Enterprise-grade all-in-one documentation tool
A sampling of Customers
- Allstate Business Insurance
- F5
- American Joint Committee on Cancer (AJCC)
Representatives attending ConVEx
- Patrick Bosek, CEO, [email protected]
- Nate Pacelli, Director of UX Design, [email protected]
- John Baker, Content Marketing Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Our team is looking for better ways to work together when we are all working from home. How do you support remote team collaboration?
- How can we speed up our documentation review cycle?
- Can I schedule an in-depth demo with you to learn more about easyDITA?
Interesting Trivia
- John Baker has professionally photographed over 300 musicians and bands such as: Vampire Weekend, Willie Nelson, the Avett Brothers, Avenged Sevenfold, and the National.
General Info
- Website: easydita.com
- Twitter: @easydita
- LinkedIn: https://www.linkedin.com/company/jorsek-makers-of-easydita
- Facebook: https://www.facebook.com/easyDITA
Overview
Engineering with a difference. Etteplan is a progressive group of over 3,400 global engineering specialists who are working to spark positive change in the world of engineering. We believe that solving tomorrow’s engineering challenges will require a different, more structured, focused approach. One that lets you concentrate more on your core business. Based on our deep industrial insights in varied sectors, we apply new thinking in the areas of industrial equipment and facility engineering, software development, embedded systems, IoT and technical documentation. Our specialists apply unique engineering expertise and service products over the entire product life cycle.
Needs Met, Strengths, or Differentiators
- HyperSTE software to help writers create better content to save costs and improve customer experience
- Matured product (2003) that has proven to be more cost effective than the competition
- Over 650 technical documentation experts
A sampling of Customers
- GE Healthcare
- Gulfstream
- Schlumberger
Representatives attending ConVEx
- Berry Braster, Technology Director, [email protected]
- Pim Bekker, Senior Solution Architect, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Can I get a free trial?
- Do you have a free business case analysis?
- Can I get your 112-page booklet?
Promos & Raffles
- Booklet (112 pages) in PDF format
Interesting Trivia
- Berry runs a micro beer brewery in his spare time in the Netherlands
- Berry has moved 4 times between the US and the Netherlands
General Info
- Website: www.SimplifiedEnglish.com
- Twitter: @etteplan
- Facebook: https://www.facebook.com/etteplan
- LinkedIn: https://www.linkedin.com/company/etteplan-group
Overview
Fluid Topics turns your technical content into engaging user experiences.
User guides, reference manuals, installation and maintenance manuals and knowledge bases aren’t merely product documentation – they are also tools for winning business, fostering product adoption, and boosting operational efficiency.
Fluid Topics is the leading Content Delivery Platform for technical documentation. It collects content from existing sources, transforms it into actionable information, and makes it accessible to users, applications and processes.
Our solution is powered by 20 years of advanced research in semantic search and content enrichment, and by a team of professionals deeply involved in establishing and sharing the next best practices of the information industry.
Unlock your content and power your business with Fluid Topics.
Visit www.fluidtopics.com
Needs Met, Strengths, or Differentiators
- Unlock the value of your technical documentation with Fluid Topics Content Delivery Platform – Serve your product content at the place and time of need, enable information self-service and free your content from the silos and formats where it’s trapped.
- Engaging user experiences – Deliver personalized content experiences that engage your users across the product journey and turn them into your greatest promoters.
- Data-driven content strategy – Track all interactions with your content at the most granular level, get actionable insights and drive your content efforts with Fluid Topics analytics.
- Get the immediate benefits of Dynamic Publishing – We’ve packaged the industry best practices into a turnkey solution implemented in no time so you can get the benefits of Dynamic Publishing immediately, whatever your current writing processes and tools.
- “White glove service”. At least that’s what our customers say. We value each customer as a business partner and we are proud to help you achieve your goals and get the best out of our powerful Content Delivery Platform.
A sampling of Customers
- Teradata
- Thermo Fisher Scientific
- Johnson Controls
Representatives attending ConVEx
- Fabrice Lacroix, CEO of Antidot – [email protected]
- Bruno Fraissinede, Sales Manager – [email protected]
- Geraldine Boulez – VP Marketing – [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Is writing in DITA a pre-requisite to Fluid Topics Dynamic Content Delivery?
- How does Fluid Topics help me transition to Dynamic Publishing? And to modern authoring?
- How do I convince my boss to move to Fluid Topics Content Delivery Platform? How about my IT department?
Interesting Trivia
- Fluid Topics CEO Fabrice Lacroix’s favorite animals are dolphins 😉
General Info
- Website: https://www.fluidtopics.com/
- LinkedIn : https://www.linkedin.com/company/4802185
- Twitter : https://twitter.com/fluidtopics
Overview
TransPerfect’s GlobalLink CCMS (GL CCMS) solutions provide the world’s best digital foundations for helping companies deliver superior customer experiences with personalized content at scale. Procter & Gamble, Xylem, Merck, Kohler, Cray, GE Healthcare, Lexmark, Polycom, and many more Forbes Global 2000 organizations rely on the Astoria CCMS and Vasont CCMS to increase returns on their marketing investments by a factor of five or more, thereby anchoring digital transformations across global markets. GlobalLink CCMS solutions extend to web-based portals and to mobile-device apps, forming a content supply chain that includes authoring, content management, translation management, and rendering systems, fully integrated and delivered on public or private clouds. GlobalLink CCMS solutions have received numerous awards, including several appearances on the EContent 100 list of “best and brightest digital content companies.” For more information, visit www.astoriasoftware.com and www.vasont.com
Needs Met, Strengths, or Differentiators
- Enterprise Class SaaS Global Footprint Coverage
- GL CCMS Seamlessly Integrated with Translation Management Functionality
- GL CCMS Includes Video Capability for Instructional Documentation
- GL CCMS Integrated with Portal Search Option to Improve Customer Experience
- Optimized for use by Subject-Matter Experts
A sampling of Companies Customers
- HPE/Cray
- Xylem
- Restaurant Brands International
Representatives attending ConVEx
- Eric Kuhnen, President GL Vasont, [email protected]
- Michael Rosinski, President, GL Astoria, [email protected]
- Deb Bissantz, Content Services Account Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Does your company provide an ROI analysis to justify the software solution costs to Executive Management?
- What are the benefits associated with a CCMS fully integrated with Translation Management?
Promos & Raffles
- Amazon Giftcard
- Yeti Cooler
- Nespresso Machine
Interesting Trivia
- Michael Rosinski loves doing impressions
- Eric Kuhnen has produced a successful video playing in a band; he plays the piano
- Deb Bissantz designed a pattern for a hand-knitted DITA koozie
- Vasont’s company name was chosen as a letter scramble
- Four GlobalLink CCMS employees have twins
General Info
- Website: www.transperfect.com/technology/content-authoring-management
- Twitter: @GlobalLinkCCMS
- LinkedIn: www.linkedin.com/company/GlobalLinkCCMS
Overview
Founded in 1998, IXIASOFT is a trusted global leader in the XML content management software industry. Its signature product, IXIASOFT CCMS, is an award-winning, end-to-end component content management solution (CCMS) used to create, manage, and deliverDITA structured technical documentation. IXIASOFT CCMS has been deployed by industry leaders like Abbott, ARM, Ericsson, Komatsu, Mastercard, Qualcomm, SAP®, and Toyota.
The CCMS is effective in decreasing localization costs, improving collaboration between SMEs and reviewers, and producing coherent, personalized technical content to customers. Our solution is accessed by thousands of users in a variety of vertical markets, including software, semiconductors, and medical device manufacturing. IXIASOFT CCMS is one of the only 100% DITA-compliant CCMSs among the market’s leading platforms.
Needs Met, Strengths, or Differentiators
- Enterprise-class and 100% DITA compliant
- A great UX for all CCMS users
- Flexible publishing
- Global team
- Customer centric
A sampling of Customers
- Mastercard
- SAP
- Abbot
Representatives attending ConVEx
- Caroline Couvrette, Vice President of Sales and Marketing, [email protected]
- Sharon Figueira, Pre-Sales Consultant for North America, [email protected]
- Boris Roberto Aguilar, Customer Success Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What’s new with IXIASOFT and what is your vision with the CCMS?
- How does the IXIASOFT CCMS solution differentiate itself from other available CCMS solutions?
- How does IXIASOFT CCMS allow SMEs and non-DITA users to easily collaborate in contributing and reviewing content?
- How can the IXIASOFT CCMS help my team with the management of multiple products across multiple release cycles?
- How does the IXIASOFT CCMS support the localization process?
Promos & Raffles
- IXIASOFT is planning to host a contest which prize will aim at supporting an international charity organization.
Interesting Trivia
- Did you know that Caroline Couvrette, VP of Sales and Marketing at IXIASOFT, received a golfing scholarship to attend Winthrop University, in South Carolina?
- In 2020, 14 members of IXIASOFT team entered a 100-day global challenge year to better their health, stay active, and measure up to company teams across the world!
- IXIASOFT’s staff are also foodies! When at the HQ office in Montreal, Dominique Martinot – Maintenance Manager would bring homemade bread several times a week for us to enjoy together. Since the pandemic, he’s moved on to make deliveries… safely of course!
- Amandine Mondélice, Marketing Coordinator at IXIASOFT is originally from Guadeloupe (French West Indies) – she’s lived in France, the USA, and now in Montreal, Canada.
General Info
- Website: www.ixiasoft.com/
- Twitter: @IXIASOFT
- LinkedIn: https://www.linkedin.com/company/ixiasoft/
- Facebook: https://www.facebook.com/Ixiasoft.inc/
Overview
Datazone is the developer of the MiramoPDF Formatter– a game-changing, GUI driven formatter with a powerful composition engine for automated PDF creation from XML, DITA or any structured data.
Needs Met, Strengths, or Differentiators
- Complete document formatting capability without XSL-FO or CSS. Instead, MiramoPDF enables users to create and control their document designs via an intuitive, XML standard based, GUI template designer.
- Low cost model:
- No XSL-FO consultancy
- No extensive training required
- Short design development lead-time
- DITA-OT plugin for easy integration with any CCMS or XML editing environment.
- Enterprise scalability with queue and load management app.
- Windows OS, Linux OS (Mac OS scheduled for Q4 2020).
A sampling of Customers
- Johnson Controls International
- Picanol
- Yamagata
Representatives attending ConVEx
- Corinna Kinchin, CTO, [email protected]
- Joanne Hannagen, Business Development, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Can the same or better results be achieved with MiramoPDF compared to an XSL-FO or CSS based formatted?
- How would MiramoPDF save my company time and money?
- How easy would it be to integrate MiramoPDF with my CCMS / XML editing environment?
Promos & Raffles
- Raffle: Irish chocolates
Interesting Trivia
- Corinna swims all year round in the freezing Atlantic ocean.
- Joanne does not.
General Info
- Website: www.miramo.com
Overview
Ovitas organizes your information with innovative content management solutions. Headquartered near Boston in Burlington, Massachusetts, Ovitas provides document management, enterprise content management (ECM), and component content management (CCMS/DITA) solutions to companies worldwide.
Needs Met, Strengths, or Differentiators
- Content management is our core business. Ovitas helps all kinds of companies and organizations manage their information assets — whether it’s document and records management, accounts payable automation, or the end-to-end content life cycle — our software and implementation and support services help your business succeed.
- Ovitas is a global company headquartered in the Boston tech corridor with European operations located in Budapest Hungary. When you need global content management experts, we’ve got you covered around the world 24×7×365.
- Ovitas employees are content management experts. With relevant experience in RIM/IG, accounting, taxonomy design, business analysis, process improvement, and project management, we know how to get the job done right.
- Not sure what content management software will meet your unique business needs? Our strategic and technology partnerships with best-in-class software partners lets us provide the right solutions to solve your business challenges.
- The Content Lifecycle starts at origination of information, whether new or legacy, runs through the Editorial and Approval process, through Translation, Packaging and Transformation, and Distribution. The cycle begins anew with updates and the retiring of old information. Ovitas provides targeted component content management applications for each stage of the Content Lifecycle.
A sampling of Customers
- Ovitas is not permitted to reveal client information.
Representatives attending ConVEx
- Charles Andrews, Sales Director, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Ask us about Smart Content management and delivery
- Ask us about delivering smart content to field service organizations.
- Ask us about Advance publishing and distribution to any online or offline target.
Interesting Trivia
- Charlie Andrews has performed in a Rock cover band for the last 15 years
General Info
- Website: www.ovitas.com
- Twitter: @OvitasInc
- LinkedIn: https://www.linkedin.com/company/130175
- Facebook: www.facebook.com/ovitascms/
Overview
Syncro Soft provides a comprehensive suite of XML authoring, developing, publishing, and collaboration tools. The products are designed to accommodate a large variety of users, ranging from non-technical users to XML experts, and integrate all the major XML-based technologies, with a special focus on DITA. Available on Windows, Mac OS X, Linux, Solaris, etc. and as desktop applications, Eclipse plugins, or browser-based tools.
The Oxygen product suite includes Oxygen XML Author for user-friendly visual XML authoring, Oxygen XML Web Author for in-browser editing and reviewing, the easy-to-use and flexible Oxygen Content Fusion collaboration platform, Oxygen PDF Chemistry for obtaining PDF using CSS styles, Oxygen WebHelp for responsive HTML5, Oxygen Feedback flexible commenting platform, Oxygen Publishing Engine and Oxygen Scripting for automating publishing, validation, and other tasks. Customizing XML applications can be done with Oxygen XML Developer and Oxygen XML Editor, provides an all-in-one comprehensive XML authoring, publishing, and development tool.
Needs Met, Strengths, or Differentiators
- Cross-platform and cross-device tools for all aspects of working with DITA and XML including authoring, collaboration, publishing, and development.
- Transparent pricing (generally available on our website).
- Great technical support.
- Complete DITA editing support.
- Support for connecting to many version control systems and CMSs, and integrated by all major DITA CCMSs.
A sampling of Customers
- IBM
- SAP
- CISCO
Representatives attending ConVEx
- George Bina, Owner ([email protected])
- Cristian Talau, Oxygen Product Manager – Web Authoring and Collaboration Support ([email protected])
- Alin Belu, Marketing Specialist, ([email protected])
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What are your solutions for DITA collaboration?
- What are your solutions for publishing DITA to Web-based and PDF outputs?
- How can I customize the DITA editing experience for my team?
Promos & Raffles
- Oxygen XML Editor 1-year subscription
- Oxygen Feedback Enterprise Business 1-year subscription plan
- Oxygen Content Fusion Start Package 1-year subscription plan
Interesting Trivia
- Syncro Soft HQ’s roof is covered with solar panels that cover more than 90% of the energy used in the past months.
General Info
- Website: oxygenxml.com
- Twitter: @oxygenxml
- Facebook: https://www.facebook.com/oxygenxml/
- LinkedIn: https://www.linkedin.com/company/syncro-soft/
Paligo is an all-in-one cloud-based component content management system (CCMS) with everything you need in one tool: authoring, content management, release workflows, publishing, translation management, and much more. And it’s all updated continuously in the cloud. No more worrying about locally installed software and deployment!
Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content’s longevity over time.
Paligo’s collaboration capabilities are second to none. The UI is a modern SaaS design that your SMEs will love to work in. And because it’s in the cloud, working with remote or global teams is simple.
Needs Met, Strengths, or Differentiators
- True team collaboration – Paligo’s usability and familiar UI design means SMEs can contribute intuitively within the platform
- Better quality customer service – increase ticket deflection and lower support call volume with higher quality documentation
- Complete solution – no patchwork of tools necessary to achieve your documentation needs
- Easily import and export your documentation – our platform will not lock you in
A sampling of Customers
- Mitsubishi Electric
- Microsoft
- Allianz
Representatives attending ConVEx
- Dave Riggins, Strategic Account Executive, [email protected]
- Marcy Rosenbloom, Customer Success Manager, [email protected]
- Steve Wiseman, Product Evangelist, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- How are you different from your competitors?
- What are the benefits of having a completely cloud-based solution?
- How are you easy for SMEs to review and contribute?
Promos & Raffles
- $150 to a charity of your choice
Interesting Trivia
- Paligo’s name originated from merging two words for “friend” -> “pal” and “amigo”
- Paligo originated in the country that gave you ABBA and Spotify
- Paligo’s Swedish CEO has a Masters in English and linguistics from UC Santa Barbara
General Info
- Website: https://paligo.net/
- Twitter: https://twitter.com/paligoccms
- LinkedIn: https://www.linkedin.com/company/paligo/
Overview
Precision Content is a full-service content shop centered on the belief that how you write matters. Our extensive experience with best-of-breed CCMS technologies and best practices has shown that success or failure of any content management initiative is dependent on the viability of the content itself. Since 2013, we have been helping businesses transform their content, processes, and technology to greatly improve author efficiency and enable advanced publishing and distribution capabilities. Our highly skilled team of content strategists, information architects, technical writers, and developers, are ready to partner with you to construct scalable, standards-based solutions for improved agility, accessibility, and omnichannel delivery. Let us show you how to prepare your content to meet the demands and opportunities of emerging technologies and consumer expectations. Book a meet & greet to speak with one of our experts today.
Needs Met, Strengths, or Differentiators
- Precision Content writing method training
- Microcontent strategies
- Enterprise publishing
- End-to-end digital transformation experts
- Partnerships with leading technology vendors, consultants, and global service providers.
A sampling of Customers
- Eli Lilly & Company
- Mastercard
- Shopify
Representatives attending ConVEx
- Rob Hanna, Chief Information Architect, [email protected]
- Chris MacMillan, VP & Managing Director, [email protected]
- Mark Ogden, Director of Business Development, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- How can you help us prepare for chatbots and voice interfaces?
- What does it mean to think about the content itself?
- Can you help us with our DITA implementation?
Promos & Raffles
- Enter our raffle to win a micro drone.
Interesting Trivia
- While bartending at a Blues club in downtown Toronto, Chris MacMillan had a few run-ins with royalty. He “accidently” served the King of Sweden warm scotch and met the legendary musician, Prince.
General Info
- Website: www.precisioncontent.com/
- Twitter: @PCASinc
- LinkedIn: www.linkedin.com/company/precisioncontent
ProSpring specializes in engineering and content professionals (content strategists, technical writers, content engineers, etc.). Our mission: to match highly-qualified candidates with innovative organizations so both are happy with the result.
Content Professionals: staff and contract technical writers, content strategists, content engineers, instructional designers, courseware developers, technical trainers, eLearning specialists, and other communication professionals.
Programmers and Engineers: hardware engineers, network engineers, software engineers, database administrators, and other engineering professionals.
Program and Project Managers: PMI-certified PMP project managers, program managers, federal contract managers, and other management professionals.
Call 866-302-5774 x201 or email us and an experienced recruiter will help you with your contract or perm candidate search.
Overview
PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world.
In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds.
With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.
Needs Met, Strengths, or Differentiators
- Arbortext provides an end-to-end solution for the creation, management, and delivery of technical information
- Reduce technical delivery time 45-70%
- Reduce illustration creation time 30-70%
- Increase technical authoring efficiency 20-90%
- 35-50% faster publishing time
A sampling of Customers
- Schneider Electric
- US Navy
- KOEL
Representatives attending ConVEx
- Scott Thompson, Application Engineer [email protected]
- John Linz, Sales Representative [email protected]
- Simon Taylor, Sr. Product Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What is the digital thread?
- How do I deliver the right information to the right audience at the right time?
- How does Service Lifecycle Management drive revenue and save money?
Promos & Raffles
- $50 Amazon Gift Cards
Interesting Trivia
- John Linz’s first job was selling hot dogs off a hot dog cart
- Scott Thompson loves cooking
General Info
- Website: www.ptc.com/go/arbortext
- Twitter: @PTC
- LinkedIn: PTC
- YouTube: https://www.youtube.com/channel/UCUE5Z1e9xZweDWJCBKkwkBQ
Overview
Ryffine guides technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.
Needs Met, Strengths, or Differentiators
- Ryffine guide tech writers through personalized roadmaps to help them discover their best content.
- We have free tools and tips to help them understand where they are in the process.
- We guide tech writers through a custom roadmap to improve the way they handle content and create content that they love.
- Our instructors are hands-on practitioners, and the top of their field.
- We know our clients on a first-name basis so each time you communicate with Ryffine it’s the same people.
A sampling of Companies Customers
- Salesforce
- HPE
- GE
Representatives attending ConVEx
- Frank Miller, President, [email protected]
- Teresa Acob, Project manager, [email protected]
- Bill Gearhart, Senior Consultant, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What resources do you have available to me (for free) to learn about your products?
- What do you prefer cCMS or Git?
- Is DITA right for me?
Interesting Trivia
-
Frank’s dog’s name is Olive and she’s our unofficial mascot
-
We are huge hockey fans, considering one of our teammates is from Canada
-
We are all together 4 times a year so we make the most of it
-
Some of our “most important conversations are what to watch on Netflix”
-
We are basically a family
General Info
- Website: www.ryffine.com
Overview
Is your content actually doing its job?
To succeed at content transformation, you need the right mix of business strategy, content strategy, and technology. If you lose that critical balance, the project fails. Let our experts help you navigate competing requirements to ensure your success.
If you are worried about scalability, globalization, and your content lifecycle, especially after a merger, we can help.
Needs Met, Strengths, or Differentiators
- We have deep expertise in content strategy analysis and systems configuration. Our implementation experiences feed back into our analysis work—we have decades of experience with XML, DITA, and content technology.
- We do not resell content management systems, authoring tools, or other software, and we do not accept referral fee from software vendors. Our recommendations are unbiased and specifically targeted to solve your problems and reach your goals.
A sampling of Customers
- Companies going through mergers.
- Companies entering new language markets.
- Companies with multichannel distribution needs.
Representatives attending ConVEx
- Sarah O’Keefe, Chief Executive Officer, [email protected]
- Gretyl Kinsey, Technical Consultant, [email protected]
- Elizabeth Patterson, Marketing Specialist, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Talk to us about your pain points with content creation, delivery, and governance. What keeps you up at night?
Interesting Trivia
- Scriptorium’s most active slack channel is #thefoodchannel.
General Info
- Website: www.scriptorium.com/
- Twitter: @scriptorium
- LinkedIn: www.linkedin.com/company/scriptorium-publishing
- Facebook: https://www.facebook.com/scriptoriumconsulting
Overview
SDL is the global leader in content management and translation technology and services. Tridion supports global enterprise use cases with intelligent content management. It provides granular content capabilities to enable content findability, information accuracy, simultaneous collaboration, and regulatory requirements. Underpinned by the DITA XML standard, tap into easy web-based authoring, reviewing, versioning, translation, and publication management to accelerate your digital workplace. Unlock the value of your organization’s information with structured content and an ecosystem of connectors.
SDL Tridion Docs supports global enterprise use cases including single sourcing, product documentation, learning and training, policies and procedures, and efficient translations with delivery to multiple end points such as documents, PDFs, knowledge portals, websites, apps, chatbots, and IoT devices.
Needs Met, Strengths, or Differentiators
- Unified Collaboration for distributed teams
- Semantic AI for hyper effective content findability and search
- Dynamic delivery of content on any channel
- Integrated translations out of box
- End to end componentized or modular content management
A sampling of Customers
- California Casualty
- Philipps
- Hewlett Packard Enterprise
Representatives attending ConVEx
- Chip Gettinger (speaker & panel), VP Global Solutions Consulting, [email protected]
- Pam Noreault (speaker), Senior Manager Professional Services, [email protected]
- Sara Pawlowic (test kitchen), Senior Solutions Architect, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- How can I improve and impact my department’s/organizations content findability problem?
- How can I reduce costs without sacrificing quality when offerings go to market faster than before?
- How can I make support desks 100% more efficient than before or even eliminate them completely?
Interesting Trivia
- When Chip Gettinger graduated high school, I was voted most likely to succeed by my class. He is a trained typographer and can identify the names of many common fonts. And, working with his partner, Chip Gettinger renovated two historic homes learning more insane details of fixing old stuff.
- Pam Noreault was a competitive baton twirler as a child. She climbed every Mountain in Acadia National Park, with the exception of ~5. She is sports-a-holic and COVID forced her to quit cold turkey without checking into rehab. She’ll be bitter about it for quite some time.
- Sara Pawlowic lives with 4 dogs, has decades of interest in cooking and have been particularly focused on plant-based eating for several years, and reads A LOT of zombie books. Grr Arrgh!
General Info
- Website: www.sdl.com/products-and-solutions/content-management/sdl-tridion/
- Twitter: @SDL
- LinkedIn: https://www.linkedin.com/company/sdlplc/
- Facebook: https://www.facebook.com/sdlplc/
- Youtube: https://www.youtube.com/channel/UCV73QHR98ipRNikw8IsqKlw
Overview
Stilo provides exceptional tools to help organizations implement structured content solutions using XML. Our tools help automate the conversion of content to XML and build XML content processing components integral to enterprise-level publishing solutions.
Products include OmniMark, a specialist programming language for developing high-performance XML/SGML content processing applications; Migrate, a unique cloud service that enables technical authoring teams to automate the conversion of their content to DITA and custom XML, and OptimizeR, a content optimization tool that enables users to automatically identify reuse potential across their DITA content and publish more consistent content, faster.
Needs Met, Strengths, or Differentiators
- Conversion Automation: With the use of our unique rules editor you can modify and refine your conversion rules, ensuring high quality & consistent conversion results each time.
- Secure Migration: Using our self-serve migration portal, you can ensure that your information remains safe & secure during the migration process.
- Pay-As-You-Use: Maintain better control over your budget & expenses when converting to DITA using our credit-based payment system.
- Deduplication: Significantly reduce the amount of content that needs to be maintained or translated on an ongoing basis by deduplicating your DITA using our OptimizeR tool.
A sampling of Customers
- Cisco
- IBM
- Applied Materials
Representatives attending ConVEx
- Bryan Tipper, CEO, [email protected]
- Helen St. Denis, Conversion Services Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- How do I get started with Migrate’s Free Conversion Offer?
- How does the deduplication tool (OptimizeR) work?
Interesting Trivia
- Where does the company name Stilo come from? It is named for Ancient Roman grammarian. “Aelius Stilo, (born 154 bc, Lanuvium, near Rome—died 74 bc, Rome?), first systematic student, critic, and teacher of Latin philology and literature and of the antiquities of Rome and Italy.” https://www.britannica.com/biography/Lucius-Aelius-Stilo-Praeconinus
General Info
- Website: www.stilo.com
- Twitter: @StiloInt
- LinkedIn: Stilo International
- YouTube: StiloInternational
Overview
Since 1994, WhP provides fully integrated localization services for software and content publishers, industrial automation, and medical device providers.
Our services include:
- DITA consulting to help clients become more agile and cost-effective in their multilingual content
- Localization in over 100 languages with a network of accredited subject-matter experts for translation and review
- Techno-enabled processes such as the Augmented Review to optimize quality while lowering costs and time-to-market
- Localization Managers, who are responsible for the entire lifecycle of your project.
Needs Met, Strengths, or Differentiators
With WhP, the content teams:
- continuously improve their global content efficiency, and remain best-in-class
- save effort, time and money
- focus on their core expertise, while we take over the hassle of managing their localization projects
- shine within their organization
A sampling of Companies Customers
- Emerson
- PSA Automotive via 4D Concept
- Sciex
Representatives attending ConVEx
- Dominique Trouche, President, [email protected]
- Catherine Shea, Customer Success Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
-
- How can you help me reduce my localization costs?
- How should I create content for localization?
- How do my localization practices stand vs Best-in-Class?
Promos & Raffles
- Free proof of concept, based on one of your DITA content
- One hour of free consulting on Global Content
Interesting Trivia
- WhP launched an initiative to gather and animate the French-speaking DITA community: DITA Molière
- WhP’s President, Dominique, is passionate about wildlife photography
General Info
- Website: www.whp.net
- Twitter @whplocalization
- LinkedIn https://www.linkedin.com/company/whp and www.linkedin.com/in/dominique-trouche-whp
Xpublisher is a leading software provider specialized in the area of XML publishing. Our products Xeditor and Xpublisher are the key to collaborative creation, full management and easy publishing of content in all channels.
Create, edit and review structured content quickly and easily with Xeditor, our online XML editor. Access all your XML documents anytime, anywhere and collaborate with other authors in real-time – regardless of their technical proficiency.
Manage and structure content and any additional digital assets efficiently with our online publishing system Xpublisher – for an easy publishing in all channels. The Adobe InDesign interface as well as the integrated page and book planning enable a partly or fully automated production of journals, books and technical documentation.
Many leading international companies and organizations in publishing, education, aerospace, technology, government, and many other industries already rely on our products.
Overview
Zoomin empowers customers to intuitively self-serve the answers they need to continue using your products to their greatest potential.
Zoomin continuously ingests evolving product information from all siloed sources and delivers the most relevant, personalized product answers to each user, wherever they need it, within an intuitive, self-service experience. This radically improved content experience deepens product usage, prevents frustration-driven churn and reduces burden on support. Zoomin’s actionable analytics offer data-driven insights into user behavior that guide decision-making across your enterprise.customer service, lower support costs, and gain actionable insights that help drive more business.
Needs Met, Strengths, or Differentiators
- Unified content: Zoomin automatically unifies all your structured and unstructured product documentation to turn key customer touchpoints into consistent, personalized sources of information.
- Actionable Analytics: Zoomin’s integrated analytics engine lets administrators monitor content performance, measure business-critical self-service KPIs, and key successes. Refine your data-driven strategy and boost productivity by locating outdated or unhelpful content, areas of friction, and content gaps.
- Precision Search & Intuitive Navigation: Zoomin continuously synthesizes product documentation from all your authoring tools and systems, and applies a unified taxonomy and dynamic workflows, allowing users to intuitively explore your content.
- Empowered community: By embedding product content inline, users can search across all your content without leaving your community, while proactive content suggestions deflect support cases. Zoomin’s Salesforce and ServiceNow apps turn your community into the most comprehensive destination for personalized answers.
- Resolve cases: Zoomin offers agents real-time guidance by analyzing each case and recommending relevant documentation solutions to share with customers without leaving your Salesforce ServiceCloud or ServiceNow agent console.
A sampling of Companies Customers
- Docusign
- Mastercard
- McAfee
Representatives attending ConVEx
- Joe Gelb, President and Head of Business Development, [email protected]
- Megan Gilhooly, VP Customer Experience, [email protected]
- Lawrence Orin, Product Evangelist, Content and UX Expert, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- Ask us how unifying and personalizing your technical content across key channels can help you deflect unnecessary support cases, lower support costs, improve your team’s productivity and meet your company’s business goals.
- Find out how our new actionable analytics engine can boost your team’s efficiency by using data to reveal where your users are struggling with content, what kind of content gaps you have and which of your content is performing the best so you can prioritize updates and deliver the content your users need.
- Ask our resident taxonomy expert Lawrence for tips and tricks for structuring your content. Get best practices from Joe on personalizing your content experience at scale. Ask Megan how to bring a next generation customer experience to your docs.
What promos / raffles will you have during ConVEx?
- “The Dark Side of Docs” – Share your tales of misadventures, docs horror stories and slip-ups to Megan Gilhooly and the best story will win an awesome prize.
Interesting Trivia
- Megan Gilhooly trained in Muay Thai in Thailand and played professional women’s football for the Colorado Valkyries and worked with the on-air talent at the 1996 Olympic Trials for Gymnastics, and they asked her to join them at the Olympics. She turned them down so I could travel Europe by herself.
General Info
- website: www.zoominsoftware.com
- Twitter: https://twitter.com/ZoominSoftware
- Facebook: https://www.facebook.com/ZoominSoftware/
- LinkedIn: https://www.linkedin.com/company/zoomin-software/
- Blog: https://www.zoominsoftware.com/category/blog/
Overview
For over 35 years, Comtech Services has helped our clients design, create, and publish information products that meet their users’ needs. We offer a combination of training and consulting services to help you define and implement the infrastructure needed to meet the expectations of both your leadership and your users. At every point in the information development life cycle, we offer expert advice and guidance to help you improve your processes, get to know your audience, fine-tune your content, and use the latest standards and technologies. From process maturity assessments to information models to stylesheets, you’ll find the support and training you need from our knowledgeable consulting team.
Comtech also manages the Center for Information-Development Management (CIDM), a member organization that facilitates sharing information about current trends, best practices, and development within the industry. We provide networking opportunities, host conferences and events (like ConVEx), lead roundtable discussions, and publish newsletters.
Needs Met, Strengths, or Differentiators
- We work with hundreds of organizations from various industries and authoring environments; whether it’s DITA or not, we help our clients improve their content, taxonomy, and processes.
- Our consultants conduct regular public and custom in-house workshops that expose them to a wide variety of companies, each having unique environments, challenges, and content strategies.
- As premier providers on minimalism and DITA training, we share our knowledge with hundreds of people a year – educating ~5000 in our 35-year history.
- Through CIDM, we gain unique insights into industry trends by running events and conferences, conducting annual surveys, and hosting monthly roundtable discussions.
- Being vendor agnostic, we provide non-bias support to our clients looking to adopt new tools or change platforms.
A sampling of Customers
- Ericsson
- Swiss Re
- Texas Instruments
- Nokia
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Lisa Lambert, ConVEx Event Coordinator, [email protected]
- Lovonya Thomas, Workshop & Events Coordinator: [email protected]
- Kathy Madison, CIDM Member Liaison and Consultant: [email protected]
- Kristi Bullard, Business Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What advice can you provide on how to create content my customers really want?
- How do I know if my information-development practices are on par with other organizations?
- Why DITA?
- What’s your most popular online training class and how do I know which of your 12+ workshops is best for me?
- What’s the difference between CIDM and Comtech Services?
Promos & Raffles
- TBD
Interesting Trivia
- Dawn has a collection of over 3000 Christmas ornaments and has visited every Disney park in the world.
- Brianna earned a Master’s Degree in Interior Architecture & Product Design without getting an undergraduate degree.
- Lisa is a woodworker (creating small furniture and home décor items) and a licensed manicurist.
- Lovonya enjoys cooking. Her specialty is seafood, i.e., crabcakes, seafood pasta, honey lemon salmon. Friends and family also really enjoy Lovonya’s Lasagna and Chili. Lovonya’s maternal great-grandparents are Bermudian, so she has visited has Bermuda 4 times for family reunions and vacation.
- Kathy started her career as a computer programmer working on Marine One’s navigational software. She’s been at Johnson Space Center for a NASA shuttle launch and Kennedy Space Center for a shuttle landing.
- Kristi has been at Comtech the longest, currently at 31 years. She is a 2nd generation Norwegian, has traveled to all 50 states and has a twin brother. Her favorite pastime is boating and reading.
General Info
- Website: www.comtech-serv.com
- Twitter: @Center4infoDev
- LinkedIn: CIDM Group and DITA Awareness Group
Overview
The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support. Comtech Services manages CIDM.
CIDM is an organization dedicated to helping advance the profession of information development worldwide. Through CIDM, information professionals can communicate with each other regularly and learn about each other’s successes, problems, and innovations.
Membership benefits include:
- Management round table discussions
- Conference passes and discounts
- Workshop discounts
- Members-only Slack workspace
- Subscription to the Best Practices newsletter
- Access to information development advise
Needs Met, Strengths, or Differentiators
- CIDM is the only member organization focused on both management and technical issues associated with information-development.
- Our member diversity is amazing! We have teams with less than five members to teams with almost two hundred — teams using DITA and team who do not — teams writing about medical devices, medical software, networking components, semiconductors, industrial equipment, consumer products, financial software, financial policies, software-as-a-service and much more.
- CIDM is an essential forum for staying connected to industry leaders and peers in other organizations and provides vital information that helps you to stay on top of best practices and trends.
- CIDM enables knowledge-sharing and professional collaboration that spans all aspects of technical communication, from writing and development processes to user experience, change management, performance, academic research, and fostering innovation across a global workforce.
A sampling of Members
- Dell EMC
- John Deere
- Master Card
- Sony Playstation
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Lisa Lambert, ConVEx Event Coordinator, [email protected]
- Lovonya Thomas, Workshop & Events Coordinator: [email protected]
- Kathy Madison, CIDM Member Liaison and Consultant: [email protected]
- Kristi Bullard, Business Manager, [email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What topics covered in the monthly managers’ roundtable sessions?
- Tell me about your fall Best Practices conference and how does it differ from ConVEx?
- Why should I join CIDM? Is there an ROI I can show my management to justify the membership?
- Are there membership levels based on the size of my organization?
- What’s the difference between CIDM and Comtech Services?
Promos & Raffles
- TBD
Interesting Trivia
- Dawn has a collection of over 3000 Christmas ornaments and has visited every Disney park in the world.
- Brianna earned a Master’s Degree in Interior Architecture & Product Design without getting an undergraduate degree.
- Lisa is a woodworker (creating small furniture and home décor items) and a licensed manicurist.
- Lovonya enjoys cooking. Her specialty is seafood, i.e., crabcakes, seafood pasta, honey lemon salmon. Friends and family also really enjoy Lovonya’s Lasagna and Chili. Lovonya’s maternal great-grandparents are Bermudian, so she has visited has Bermuda 4 times for family reunions and vacation.
- Kathy started her career as a computer programmer working on Marine One’s navigational software. She’s been at Johnson Space Center for a NASA shuttle launch and Kennedy Space Center for a shuttle landing.
- Kristi has been at Comtech the longest, currently at 31 years. She is a 2nd generation Norwegian, has traveled to all 50 states and has a twin brother. Her favorite pastime is boating and reading.
General Info
- Website: www.InfoManagementCenter.com
- Twitter: @Center4infoDev
- LinkedIn: CIDM Group and DITA Awareness Group
If you are interested in Exhibiting at this event or others, please contact us.