2023 Participating Tools Vendors
The following companies are participating at ConVEx Baltimore. We encourage you to learn about what they do!
Antenna House
Antenna House, Inc. is a global software company that specializes in providing enterprise solutions for high volume, automated document formatting and conversion needs. Our signature product, AH Formatter, is based on the W3C recommendations for XSL-FO and CSS and has long been recognized as the most powerful and proven standards based formatting software available. Today, AH Formatter is used worldwide to produce millions of pages daily in a wide range of industries including financial services, aerospace/defense, government, automotive, telecommunications, and healthcare.
Needs Met, Strengths, or Differentiators
- Publish high quality PDF and printed documents from XML, DITA, HTML
- Compliant with W3C standards for XSL-FO, CSS, MathML, SVG, Unicode, and supports over 70 languages
- PDF5-ML plugin for easy integration, more powerful, and easier to use than the default DITA-OT PDF plugin
- Excellent technical support with fast response time and ability to assist clients with any inquiry or request
General Info
- Website: www.antennahouse.com
- Twitter: https://twitter.com/antennahouseusa
- LinkedIn: www.linkedin.com/company/antenna-house-inc
Overview
XDocs DITA CCMS is the leading single vendor solution for companies who want to improve and enhance their information workflow. A standards compliant single-sourcing solution XDocs enables everyone within the organization to create, manage, store and intelligently publish large volumes of both XML and non-XML content.
XDocs has powerful metadata management, flexible workflow and advanced localization control. Bluestream’s own delivery platform enables the instant delivery of content to any platform/device. As a result, XDocs is the leading ‘single vendor’ solution for organizations looking to improve and enhance their information workflow.
Unrivalled functionality and open APIs enables XDocs to solve any technical content challenge. As a result, teams of authors create powerful user-focused content and deliver it to every device and platform. Also, XDocs CCMS is ‘Parts Aware’ and links to ERP and PLM systems. This enables the creation of Bills of Material and Illustrated Parts Catalogues for multichannel delivery.
Needs Met, Strengths, or Differentiators
- Flexible DITA CCMS
- Advanced metadata management including support for OWL
- Advanced support for manufacturing companies
- Single vendor solution including Bluestream’s own delivery platform
- Full support for non XML content
General Info
- Website: www.bluestream.com
- Twitter: @xdocs_ccms
- LinkedIn: https://www.linkedin.com/company/5326802
Overview
Componize is a DITA content management system that optimizes the authoring, management and publishing of high-volume product information. Used by thousands of technical writers and content contributors across Europe, North America and Asia, Componize has a proven track record in the automobile, software, high-tech, medical, education and publishing industries. Today, Componize is optimizing content strategy on an enterprise scale for SAP, Toyota, Kaplan and Merck, among others.
General Info
- Website: https://componize.com/
- Twitter: https://twitter.com/componize
- LinkedIn: https://www.linkedin.com/company/componize-software
Overview
Congree helps writers create great, consistent and compelling content. Our linguistic intelligence software provides writing guidance and feedback according to your company’s unique style, branding and terminology guidelines.
In addition, our Authoring Memory alerts you to opportunities to reuse existing content instead of creating new, similar content. As you write, our software shows you similar sentences that have already been written, reviewed and translated.
This saves time for your writers and can significantly reduce your translation costs.
Congree seamlessly integrates in your authoring tool and works within the most popular editors on the market, so there’s no need to switch your writers to a new environment.
Needs Met, Strengths, or Differentiators
- Congree Language Check is based on linguistic algorithms and allows to optimize not only spelling and grammar, but also terminology and style. Our style check covers not only specifications like STE, but also makes it possible to configure your own Tone of Voice guidelines and assists you in applying the according rules.
- Congree’s Authoring Memory helps you reuse sentences – thus, you save a lot of time and money.
- Our terminology component brings terminology research directly to your text editor – say goodbye to terminology research in additional programs. Terminology extraction is also possible!
- Our software features a broad variety of Language Check Reporting functions.
- Need some expertise and support with terminology clean-up or similar things? We also offer services based on our linguistic tools and year-long experience.
General Info
- Website: www.congree.com
- Twitter: @CongreeSoftware
- LinkedIn: https://www.linkedin.com/company/congree-language-technologies-gmbh
Contiem
Contiem, formerly Orbis Technologies, Inc., is an established global leader in delivering innovative technology to companies ranging from Fortune 50 to the Federal government. Contiem is recognized for its advanced semantic driven enterprise content management platforms and highly specialized cloud analytics software. Their elite team of subject-matter experts help clients assess, optimize, and build next-generation digital content platforms.
Overview
Content Rules is one of the most established and well-respected end-to-end content services companies in the industry. The company was founded in 1994 by our CEO Val Swisher, one of the foremost experts on global content strategy.
At Content Rules, we combine content strategy, optimization, and development to maximize the effectiveness of your content and meet your business needs. We work with innovative companies to develop and implement content strategies for structured authoring, content reuse, and multi-channel publishing. Our methodologies are informed by decades of experience making content easy to write, easy to read, easy to find, and cost-effective to translate.
Content Rules services include proprietary methodologies such as The Five Dimensions of Content Standardization™, The Rockley Method™ of Unified Content Strategy, and the Content Transformation and Migration Methodology™. All rights reserved.
General Info
- Content Rules Website – https://contentrules.com/
- Content Rules LinkedIn – https://www.linkedin.com/company/content-rules-inc./
Company Overview
Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses structure data and content for modern technologies and platforms. With expertise across many industries, DCL uses advanced technology and US-based project management teams to solve complex conversion challenges and is a recognized leader in XML, DITA, and S1000D conversions.
DCL’s Harmonizer software identifies reusable and duplicate content across large data collections. Once identified, DCL uses sophisticated automated technology to transform content sets to DITA or any structured markup an organization requires.
Established in 1981, DCL distinguishes itself by continually leading the charge in conversion and extraction technology, creating the advanced techniques that improve accuracy while reducing costs. Members of the DCL team have extensive experience in all facets of software development, image processing, quality control management, and process management.
DCL Services and Solutions:
- Harmonizer – Harmonizer is DCL’s software application that analyzes document collections using natural language processing (NLP) to identify redundant content in the collection. Harmonizer helps organizations move to a topic-based authoring workflow, implement DITA, and manage content reuse across large document collections.
- QA Validation – DCL provides independent review of previously converted content. The DCL QA Platform runs content against both Harmonizer and then a customized and configured quality check process. These automated checks ensure conversion quality and verify that specs and best practices have been followed.
- Complex Content Conversion – DCL specializes in large conversion and digitization projects with complex content structure requirements.
- DCL Data Harvester – A service that provides automated website scraping configured to your business needs with customized XML feeds back to your organization.
- Outstanding Customer Service – DCL is best known for its excellent customer service and deep knowledge of content structures, technology, and project management. With a 4.9 out of 5 rating from Trustpilot, DCL delivers outstanding data and content transformation services.
General Info
- Website: https://www.dataconversionlaboratory.com/
- Twitter: @dclaboratory / https://twitter.com/dclaboratory
- LinkedIn: https://www.linkedin.com/company/dclab/
Overview
With more than 20 years of experience in the information development field and 15 years of DITA expertise, DITA Strategies helps teams design, develop, and optimize their Information Architecture (IA) and implement the Darwin Information Typing Architecture (DITA) to improve efficiency, reduce costs, and create dynamic, reusable content.
General Info
- Website: https://www.ditastrategies.com/
- Twitter: @DITAStrategies
- LinkedIn: https://www.linkedin.com/in/amberswope/
Company Overview
We have been working on XML comparison for almost as long as XML has existed and our first product was formally launched in 2001. Since then, tens of thousands of people in hundreds of companies have benefited from using our products. Although XML is in our name and was our initial focus, JSON is a natural step for us as a popular format for structured data.
General Info
- Website: https://www.deltaxml.com/
- Twitter: https://twitter.com/deltaxml
- LinkedIn: https://www.linkedin.com/company/deltaxml-ltd/
Overview
Engineering with a difference. Etteplan is a progressive group of over 4,000 global engineering specialists who are working to spark positive change in the world of engineering. We believe that solving tomorrow’s engineering challenges will require a different, more structured, focused approach. One that lets you concentrate more on your core business. Based on our deep industrial insights in varied sectors, we apply new thinking in the areas of industrial equipment and facility engineering, software development, embedded systems, IoT and technical documentation. Our specialists apply unique engineering expertise and service products over the entire product life cycle.
Needs Met, Strengths, or Differentiators
- HyperSTE content quality platform, to help writers create better content to save costs and improve their customer experience
- Matured product (2003) that has proven to be more cost effective than the competition
- Over 850 technical documentation experts
General Info
- Website: www.SimplifiedEnglish.com
- Twitter: @etteplan
- Facebook: https://www.facebook.com/etteplan
- LinkedIn: https://www.linkedin.com/company/etteplan-group
Overview
Fluid Topics turns your technical content into engaging user experiences.
User guides, reference manuals, installation and maintenance manuals and knowledge bases aren’t merely product documentation – they are also tools for winning business, fostering product adoption, and boosting operational efficiency.
Fluid Topics is the leading Content Delivery Platform for technical documentation. It collects content from existing sources, transforms it into actionable information, and makes it accessible to users, applications and processes.
Unlock your content and power your business with Fluid Topics
Visit www.fluidtopics.com
General Info
- Website: https://www.fluidtopics.com/
- LinkedIn : https://www.linkedin.com/company/4802185
- Twitter : https://twitter.com/fluidtopics
Overview
TransPerfect Inc., an industry leading provider of CCMS (Component Content Management System) software, expertise and capabilities, delivers content supply chain solutions that incorporate authoring, content management, translation management, and rendering systems, to help you communicate in your market effectively and with a high degree of planning and automation. Many companies operating in high-technology hardware and software markets, medical device and others rely on TransPerfect’s CCMS solutions to meet increasingly competitive demands for product documentation – high volume, accelerated time-to-market, and globalized output.
TransPerfect’s CCMS solutions, branded GlobalLink Astoria (enterprise-wide deployments) and GlobalLink Vasont Inspire (departmental deployments), help subject-matter experts create content, reduce translation costs up to 90%, compress product launch times from months to weeks, and generate productivity and management benefits with their flexible delivery models. Astoria and Vasont are part of TransPerfect Inc.’s GlobalLink technology suite, so they work seamlessly with GlobalLink Project Director and other translation management systems.
General Info
- Website: http://www.globallinkccms.com/
- Twitter: @GlobalLinkCCMS
- LinkedIn: www.linkedin.com/company/GlobalLinkCCMS
Company Overview
We’re here to help companies transform their knowledge, product, and learning content into customer and employee experiences worth talking about.
Our solution is a leading Content Operations platform designed to optimize creating, controlling, and deploying knowledge, product, and learning content for companies with complex products and services, global audiences, and intricate regulatory requirements.
We help organizations achieve truly scalable enterprise content infrastructure built on interoperability and hyper-personalized knowledge regardless of their industry. Our mission is to help our customers create better knowledge experiences for better customer experiences, better employee experiences, and more profitable organizations.
Built on the OASIS-certified open DITA standard, Heretto allows you to increase the relevance, accuracy, and personalization of content regardless of audience, medium, or language. Originally incorporated as easyDITA, our clients include the world leaders across diverse industries from high-technology software, manufacturing, insurance, medical devices, and many others. Heretto is a global company headquartered in Rochester, NY, with our European office located in Krakow, Poland.
General Info
- Website: https://heretto.com
- Twitter: https://twitter.com/helloHeretto
- LinkedIn: https://linkedin.com/company/heretto
- Facebook: https://www.facebook.com/helloHeretto
Mekon
Effective 1/1/2023, Orbis Technologies, Inc. has formally announced the acquisition of Mekon Limited and plans to adopt a new corporate name: Contiem
Mekon is dedicated to improving the way you create, manage and deliver content, in turn maximising your customer experience. Our team of consultants and developers have the insight and experience to offer strategic guidance and training, but also the technical capabilities to deliver the solution you need.
Our coaching and collaborative approach has been refined through 25 years in business, incorporating established project management methodology, risk management and ROI-led planning. This holistic methodology empowers companies of all sizes and sectors to benefit from their strategic asset, turning content into information.
- Decades of expertise in publishing technologies: XML, DITA and S1000D
- Consulting and coaching clients in component content management, workflow analysis,information architecture and taxonomy
- Cross-industry experience: bringing ideas together from multiple industries and disciplines
- Track record of technical excellence paired with a collaborative and realistic approach.
Overview
Founded in 1998, IXIASOFT is a trusted global leader in the XML content management software industry. Its signature product, IXIASOFT CCMS, is an award-winning, end-to-end component content management solution (CCMS) used to produce and manage DITA structured technical documentation. IXIASOFT CCMS has been deployed by industry leaders like AMD, DocuSign, Ericsson, Mastercard, Metso:Outotec, SAP® , Varian and Toyota. For more information, visit https://www.ixiasoft.com
General Info
- Website: www.ixiasoft.com/
- Twitter: @IXIASOFT
- LinkedIn: https://www.linkedin.com/company/ixiasoft/
- Facebook: https://www.facebook.com/Ixiasoft.inc/
Overview
Datazone is the developer of the MiramoPDF Formatter– a game-changing, GUI driven formatter with a powerful composition engine for automated PDF creation from XML, DITA or any structured data.
Needs Met, Strengths, or Differentiators
- Complete document formatting capability without XSL-FO or CSS. Instead, MiramoPDF enables users to create and control their document designs via an intuitive, XML standard based, GUI template designer.
- Low cost model:
- No XSL-FO consultancy
- No extensive training required
- Short design development lead-time
- DITA-OT plugin for easy integration with any CCMS or XML editing environment.
- Enterprise scalability with queue and load management app.
General Info
- Website: www.miramo.com
Overview
Syncro Soft provides a comprehensive suite of XML authoring, developing, publishing, and collaboration tools. The products are designed to accommodate a large variety of users, ranging from non-technical users to XML experts, and integrate all the major XML-based technologies, with a special focus on DITA. Available on Windows, Mac OS X, Linux, Solaris, etc. and as desktop applications, Eclipse plugins, or browser-based tools.
The Oxygen product suite includes Oxygen XML Author for user-friendly visual XML authoring, Oxygen XML Web Author for in-browser editing and reviewing, the easy-to-use and flexible Oxygen Content Fusion collaboration platform, Oxygen PDF Chemistry for obtaining PDF using CSS styles, Oxygen WebHelp for responsive HTML5, Oxygen Feedback flexible commenting platform, Oxygen Publishing Engine and Oxygen Scripting for automating publishing, validation, and other tasks. Customizing XML applications can be done with Oxygen XML Developer and Oxygen XML Editor, provides an all-in-one comprehensive XML authoring, publishing, and development tool.
Needs Met, Strengths, or Differentiators
- Cross-platform and cross-device tools for all aspects of working with DITA and XML including authoring, collaboration, publishing, and development.
- Transparent pricing (generally available on our website).
- Great technical support.
- Complete DITA editing support.
- Support for connecting to many version control systems and CMSs, and integrated by all major DITA CCMSs.
General Info
- Website: oxygenxml.com
- Twitter: @oxygenxml
- Facebook: https://www.facebook.com/oxygenxml/
- LinkedIn: https://www.linkedin.com/company/syncro-soft/
Overview
The Semantic Web Company (SWC) is a technology provider with headquarters in Austria and subsidiaries in the US and UK. SWC is the vendor of PoolParty Semantic Suite, the leading graph-based platform for text mining, recommender systems, and data fabric solutions. We democratize the Semantic Web. We believe that not only the Web, but also the *semantic* Web is one of the greatest inventions that people have ever made. We see the great potential of linking data with knowledge to help people and organizations develop efficient business processes along with innovative products and services. SWC supports organizations from all branches of industry worldwide in improving their data, information and knowledge management. PoolParty, our core product, has outstanding capabilities for creating and maintaining knowledge graphs and extracting meaning from large amounts of data by using semantic technologies for text mining and linking data.
General Info
- Website: https://semantic-web.com/
- Twitter: http://twitter.com/semwebcompany
- LinkedIn: http://www.linkedin.com/company/semantic-web-company-gmbh-swc-
- YouTube: http://www.youtube.com/user/semwebcompany
Paligo is an enterprise-grade cloud-based component content management system (CCMS) with powerful single-sourced content reuse for technical documentation, training content, policies and procedures, and efficient knowledge management. As it’s all updated continuously in the cloud, there’s no more worrying about locally installed software and deployment. With version history and roll-back, version branching, and release management made specifically for technical writers and content authors, you don’t have to worry about the complexity of traditional developer-oriented version control systems.
Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content’s longevity over time.
Paligo’s collaboration capabilities are second to none. The UI is a modern SaaS design that your SMEs will love to work in. And because it’s in the cloud, working with remote or global teams is simple. Find out what Paligo can do for you, and start creating intelligent content.
Needs Met, Strengths, or Differentiators
- End-to-end solution: support for end-to-end content creation and management within the content lifecycle
- True team collaboration: Paligo’s usability and familiar SaaS UI design means SMEs can contribute intuitively within the platform
- Easily import and export: Paligo will not lock your content into a proprietary system
General Info
- Website: https://paligo.net/
- Twitter: https://twitter.com/paligoccms
- LinkedIn: https://www.linkedin.com/company/paligo/
Overview
Precision Content is a full-service content shop centered on the belief that how you write matters. Our extensive experience with best-of-breed CCMS technologies and best practices has shown that success or failure of any content management initiative is dependent on the viability of the content itself. Since 2013, we have been helping businesses transform their content, processes, and technology to greatly improve author efficiency and enable advanced publishing and distribution capabilities. Our highly skilled team of content strategists, information architects, technical writers, and developers, are ready to partner with you to construct scalable, standards-based solutions for improved agility, accessibility, and omnichannel delivery. Let us show you how to prepare your content to meet the demands and opportunities of emerging technologies and consumer expectations. Book a meet & greet to speak with one of our experts today.
Needs Met, Strengths, or Differentiators
- Precision Content writing method training
- Microcontent strategies
- Enterprise publishing
- End-to-end digital transformation experts
- Partnerships with leading technology vendors, consultants, and global service providers
General Info
- Website: www.precisioncontent.com/
- Twitter: @PCASinc
- LinkedIn: www.linkedin.com/company/precisioncontent
ProSpring specializes in engineering and content professionals (content strategists, technical writers, content engineers, etc.). Our mission: to match highly-qualified candidates with innovative organizations so both are happy with the result.
Content Professionals: staff and contract technical writers, content strategists, content engineers, instructional designers, courseware developers, technical trainers, eLearning specialists, and other communication professionals.
Programmers and Engineers: hardware engineers, network engineers, software engineers, database administrators, and other engineering professionals.
Program and Project Managers: PMI-certified PMP project managers, program managers, federal contract managers, and other management professionals.
Call 866-302-5774 x201 or email us and an experienced recruiter will help you with your contract or perm candidate search.
Overview
RWS is the global leader in content management and translation technology and services. 90 of the top 100 global companies work with RWS. Tridion Docs provides streamlined end-to-end component content management. It includes easy web-based authoring, reviewing, versioning, translation, and publication management, underpinned by the DITA XML standard. As a true collaborative environment with a familiar Microsoft Word-style interface, subject matter experts (SMEs) in your organization can contribute their knowledge.
Authors and reviewers can work simultaneously in the same document providing comments to each other, tracking and merging changes. Tridion Docs supports global enterprise use cases including single sourcing, product documentation, learning and training, policies and procedures, and efficient translations with delivery to multiple end points such as documents, PDFs, knowledge portals, Intranet, customer facing websites, apps, chatbots, and IoT devices.
General information:
Website: tridion.com
Linkedin: Tridion
Twitter: @rwsgroup
Overview
Ryffine guides technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.
Needs Met, Strengths, or Differentiators
- Ryffine guide tech writers through personalized roadmaps to help them discover their best content.
- We have free tools and tips to help them understand where they are in the process.
- We guide tech writers through a custom roadmap to improve the way they handle content and create content that they love.
- Our instructors are hands-on practitioners, and the top of their field.
- We know our clients on a first-name basis so each time you communicate with Ryffine it’s the same people.
General Info
- Website: www.ryffine.com
Overview
Is your content actually doing its job?
To succeed at content transformation, you need the right mix of business strategy, content strategy, and technology. If you lose that critical balance, the project fails. Let our experts help you navigate competing requirements to ensure your success.
If you are worried about scalability, globalization, and your content lifecycle, especially after a merger, we can help.
Needs Met, Strengths, or Differentiators
- We have deep expertise in content strategy analysis and systems configuration. Our implementation experiences feed back into our analysis work—we have decades of experience with XML, DITA, and content technology.
- We do not resell content management systems, authoring tools, or other software, and we do not accept referral fee from software vendors. Our recommendations are unbiased and specifically targeted to solve your problems and reach your goals.
General Info
- Website: www.scriptorium.com/
- Twitter: @scriptorium
- LinkedIn: www.linkedin.com/company/scriptorium-publishing
- Facebook: https://www.facebook.com/scriptoriumconsulting
Overview
Stilo provides exceptional tools to help organizations implement structured content solutions using XML. Our tools help automate the conversion of content to XML and build XML content processing components integral to enterprise-level publishing solutions.
Products include OmniMark, a specialist programming language for developing high-performance XML/SGML content processing applications; Migrate, a unique cloud service that enables technical authoring teams to automate the conversion of their content to DITA and custom XML, and OptimizeR, a content optimization tool that enables users to automatically identify reuse potential across their DITA content and publish more consistent content, faster.
Needs Met, Strengths, or Differentiators
- Conversion Automation: With the use of our unique rules editor you can modify and refine your conversion rules, ensuring high quality & consistent conversion results each time.
- Secure Migration: Using our self-serve migration portal, you can ensure that your information remains safe & secure during the migration process.
- Pay-As-You-Use: Maintain better control over your budget & expenses when converting to DITA using our credit-based payment system.
- Deduplication: Significantly reduce the amount of content that needs to be maintained or translated on an ongoing basis by deduplicating your DITA using our OptimizeR tool.
General Info
- Website: www.stilo.com
- Twitter: @StiloInt
- LinkedIn: Stilo International
- YouTube: StiloInternational
Overview
Since 1994, WhP provides fully integrated localization services for software and content publishers, industrial automation, and medical device providers.
Our services include:
- DITA consulting to help clients become more agile and cost-effective in their multilingual content
- Localization in over 100 languages with a network of accredited subject-matter experts for translation and review
- Techno-enabled processes such as the Augmented Review to optimize quality while lowering costs and time-to-market
- Localization Managers, who are responsible for the entire lifecycle of your project.
Needs Met, Strengths, or Differentiators
With WhP, the content teams:
- continuously improve their global content efficiency, and remain best-in-class
- save effort, time and money
- focus on their core expertise, while we take over the hassle of managing their localization projects
- shine within their organization
General Info
- Website: www.whp.net
- Twitter @whplocalization
- LinkedIn https://www.linkedin.com/company/whp and www.linkedin.com/in/dominique-trouche-whp
Overview
Zoomin empowers customers to intuitively self-serve the answers they need to continue using your products to their greatest potential.
Zoomin continuously ingests evolving product information from all siloed sources and delivers the most relevant, personalized product answers to each user, wherever they need it, within an intuitive, self-service experience. This radically improved content experience deepens product usage, prevents frustration-driven churn and reduces burden on support. Zoomin’s actionable analytics offer data-driven insights into user behavior that guide decision-making across your enterprise.customer service, lower support costs, and gain actionable insights that help drive more business.
Needs Met, Strengths, or Differentiators
- Unified content: Zoomin automatically unifies all your structured and unstructured product documentation to turn key customer touchpoints into consistent, personalized sources of information.
- Actionable Analytics: Zoomin’s integrated analytics engine lets administrators monitor content performance, measure business-critical self-service KPIs, and key successes. Refine your data-driven strategy and boost productivity by locating outdated or unhelpful content, areas of friction, and content gaps.
- Precision Search & Intuitive Navigation: Zoomin continuously synthesizes product documentation from all your authoring tools and systems, and applies a unified taxonomy and dynamic workflows, allowing users to intuitively explore your content.
- Empowered community: By embedding product content inline, users can search across all your content without leaving your community, while proactive content suggestions deflect support cases. Zoomin’s Salesforce and ServiceNow apps turn your community into the most comprehensive destination for personalized answers.
- Resolve cases: Zoomin offers agents real-time guidance by analyzing each case and recommending relevant documentation solutions to share with customers without leaving your Salesforce ServiceCloud or ServiceNow agent console.
General Info
- website: www.zoominsoftware.com
- Twitter: https://twitter.com/ZoominSoftware
- Facebook: https://www.facebook.com/ZoominSoftware/
- LinkedIn: https://www.linkedin.com/company/zoomin-software/
- Blog: https://www.zoominsoftware.com/category/blog/
Overview
For over 35 years, Comtech Services has helped our clients design, create, and publish information products that meet their users’ needs. We offer a combination of training and consulting services to help you define and implement the infrastructure needed to meet the expectations of both your leadership and your users. At every point in the information development life cycle, we offer expert advice and guidance to help you improve your processes, get to know your audience, fine-tune your content, and use the latest standards and technologies. From process maturity assessments to information models to stylesheets, you’ll find the support and training you need from our knowledgeable consulting team.
Comtech also manages the Center for Information-Development Management (CIDM), a member organization that facilitates sharing information about current trends, best practices, and development within the industry. We provide networking opportunities, host conferences and events (like ConVEx), lead roundtable discussions, and publish newsletters.
Needs Met, Strengths, or Differentiators
- We work with hundreds of organizations from various industries and authoring environments; whether it’s DITA or not, we help our clients improve their content, taxonomy, and processes.
- Our consultants conduct regular public and custom in-house workshops that expose them to a wide variety of companies, each having unique environments, challenges, and content strategies.
- As premier providers on minimalism and DITA training, we share our knowledge with hundreds of people a year – educating ~5000 in our 35-year history.
- Through CIDM, we gain unique insights into industry trends by running events and conferences, conducting annual surveys, and hosting monthly roundtable discussions.
- Being vendor agnostic, we provide non-bias support to our clients looking to adopt new tools or change platforms.
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Lisa Lambert, ConVEx Event Coordinator, [email protected]
- Trish Grindereng, CIDM Liaison, [email protected]
General Info
- Website: www.comtechservices.com
- LinkedIn: CIDM Group and DITA Awareness Group
Overview
The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support. Comtech Services manages CIDM.
CIDM is an organization dedicated to helping advance the profession of information development worldwide. Through CIDM, information professionals can communicate with each other regularly and learn about each other’s successes, problems, and innovations.
Membership benefits include:
- Management round table discussions
- Conference passes and discounts
- Workshop discounts
- Members-only Slack workspace
- Subscription to the Best Practices newsletter
- Access to information development advise
Needs Met, Strengths, or Differentiators
- CIDM is the only member organization focused on both management and technical issues associated with information-development.
- Our member diversity is amazing! We have teams with less than five members to teams with almost two hundred — teams using DITA and team who do not — teams writing about medical devices, medical software, networking components, semiconductors, industrial equipment, consumer products, financial software, financial policies, software-as-a-service and much more.
- CIDM is an essential forum for staying connected to industry leaders and peers in other organizations and provides vital information that helps you to stay on top of best practices and trends.
- CIDM enables knowledge-sharing and professional collaboration that spans all aspects of technical communication, from writing and development processes to user experience, change management, performance, academic research, and fostering innovation across a global workforce.
Representatives attending ConVEx
- Dawn Stevens, President and Director of CIDM: [email protected]
- Brianna Stevens, Senior Consultant: [email protected]
- Dana Aubin, Senior Consultant, [email protected]
- Lisa Lambert, Events Coordinator, [email protected]
- Trish Grindereng, CIDM Member Liaison : patricia[email protected]
Questions Attendees Should Ask us when Visiting our Booth or Slack Channel
- What topics covered in the monthly managers’ roundtable sessions?
- Tell me about your fall Best Practices conference and how does it differ from ConVEx?
- Why should I join CIDM? Is there an ROI I can show my management to justify the membership?
- Are there membership levels based on the size of my organization?
- What’s the difference between CIDM and Comtech Services?
Interesting Trivia
- Dawn has a collection of over 3000 Christmas ornaments and has visited every Disney park in the world.
- Brianna earned a Master’s Degree in Interior Architecture & Product Design without getting an undergraduate degree.
- Lisa is a woodworker (creating small furniture and home décor items) and a licensed manicurist.
- Kristi has been at Comtech the longest, currently at 31 years. She is a 2nd generation Norwegian, has traveled to all 50 states and has a twin brother. Her favorite pastime is boating and reading.
General Info
- Website: www.InfoManagementCenter.com
- Twitter: @Center4infoDev
- LinkedIn: CIDM Group and DITA Awareness Group
If you are interested in Exhibiting at this event or others, please contact us.